Monday 28 September 2015

Hearth 'n Kettle

Hearth 'n Kettle

Address: 1225 Iyannough Rd Suite 3, Hyannis, MA 02601


1. Initial impression of convenience, parking, and location.
  • Easy to find in the heart of congestion. The entrance to the parking lot is located a short distance from stop lights; so you have time to find it.
  • One inconvenient truth is the location of the bathrooms. As the Hearth ‘n Kettle is located within a resort, the bathrooms serve the public for the entire floor. You exit the restaurant doors and trek all the way around the exterior and down a hallway to locate the facilities. Expect it to add some time to your visit. The plus side to the bathrooms is the touchless experience. Both hand drying options of paper and air are available. Also, the creme de la creme, a freakin foot pedal so one can open the door towards them without using the handle with their, hopefully, freshly washed hands but using their dirty-ass shoes! Let’s make this a thing everywhere.

2. Wait time to be greeted, seated, and atmosphere.
  • Once inside the resort the doors to the restaurant are ahead and to the left. Once through those doors a hostess stood to greet us immediately. We were sat, without wait, at a spacious wooden booth.
  • The atmosphere was warm and inviting. Wood was everywhere, making up the siding, walls and booths. It all blended together comfortably.

3. Server introductions, impressions and attentiveness.
  • Our server whisked by twice both times acknowledging us and letting us know she would be back shortly. One of us was on a journey to the toilet at the time so it was hardly an inconvenience.
  • Although the waitress did not give her name she did wear a name tag.
  • Debra was perfectly attentive and communicative. When we weren’t ready to order she let us know she was going to feed some others and after that explain the menu to us.

4. Variety of menu options (too many/too little)
  • The Hearth ‘n Kettle has two pages of menu items, with a small specials list. There are no ‘make your own’ items. Substitutions are not an issue.



5. Menu highlights of uncommon items.
  • The Downeaster - Two homemade seafood cakes with scallops, shrimp and fish golden fried and topped with poached eggs, bacon and our cheese sauce, served with homefries. (The lady was under the impression that there was some rule against serving fish and cheese together. Well, not according to the Hearth ‘n Kettle.)
  • Green pesto Omelette
  • The majority of the pancakes were gluten free, and gluten free bread was available upin request, providing multiple options for our gluten free readers.


7. TASTE!
  • The coffee was nothing to call home about. It was drinkable however, and came in a ‘serve yourself’ kettle apparatus.
  • The Gentleman had the Brioche Melt Sandwich. His first foray into the breakfast sandwich world (except for the Farmhouse Wrap from the Underground Cafe but that’s different). He didn’t know what brioche was nor did he ask Debra when she took the order. He just ordered. He also upgraded the home fries to Pilgrim Fries. Get some cheese on that. The sandwich was sort of like a Monte Cristo and served like one with a side of pre packaged table syrup. The brioche was a bit bland without the syrup but lit up with it. Cheese melted on top of ham and egg sandwiched between the brioche. Brioche is softer, fluffier bread according to Wikipedia and my eyes. Once the gent got moving he didn’t want to stop. The weight in his belly was the only barricade.


 
  • The Lady opted for the H'nK Potato Cakes and Eggs. She had her eggs poached, and requested no sour cream, and substituted salsa instead. The eggs were a tad over poached, the potato pancakes consisted of peppers, onions and some kind of seasoning (most likely just a bunch of salty salt flavoured salt things). It was salty, thank goodness for the salsa, which hid the salt a bit. Overall, it was potato-ey with egg.


8. Value of product.
  • The prices were reasonable for the portion sizes. You certainly didn’t feel as though you were getting ripped off.

9. Payment options.
  • All of the options

Overall Rating: When the place you want to go is busy or closed, Hearth ‘n Kettle is there for you.

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